1. Acceptance of Terms and Conditions
By using the products and services offered by Pawsome Beads Boutique Ltd (Company Registration 16146349), you agree to comply with and be bound by these Terms and Conditions.
2. Orders and Payment
2.1. Custom Orders: We specialise in custom-made dog collars and other pet accessories. When placing an order, you agree to provide accurate and complete information, including collar specifications, size, and any customisation options.
2.2. Payment: Payment must be made in full at the time of order placement. We accept payments through our online store.
3. Order Processing and Fulfilment
3.1. Production Time: The production time for custom dog collars may vary. We will provide an estimated production time upon order confirmation. Delays due to unforeseen circumstances may occur.
3.2. Shipping: We offer shipping options, and shipping costs may apply. You will receive a tracking number once your order has been shipped. We are not responsible for shipping delays or issues caused by third-party carriers.
4. Cancellation
4.1. If you wish to cancel your order, please contact us as soon as possible. Depending on the stage of production, a cancellation fee may apply.
5. Intellectual Property
5.1. Custom Designs: You acknowledge that any custom designs, logos, or artwork provided by you for the creation of dog collars do not infringe upon the intellectual property rights of others. We reserve the right to refuse any design that may violate intellectual property laws or our ethical guidelines.
6. Privacy and Data
6.1. We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to our data practices.
7. Dispute Resolution
7.1. Any disputes arising from these Terms and Conditions will be resolved through negotiation or, if necessary, legal action in accordance with the laws of England and Wales.
8. Modification of Terms
8.1. We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on our website, and it is your responsibility to review them periodically.
9. Contact Information
9.1. Contact Us: If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected] or by mail to 297, Highview, Vigo, DA13 0UY.
By placing an order with Pawsome Beads Boutique Ltd, you acknowledge that you have read and agree to these Terms and Conditions. It is important to review and understand these terms before using our services or making a purchase.
Returns and Refunds
Returns: We do not accept returns or exchanges for custom-made dog collars or other custom made items, as they are made to your specific requirements. However, if you receive a product with a manufacturing defect, please contact us within 14 days of receiving your item to discuss a possible solution. All non-custom made items can be returned within 14 days for a full refund.
Refunds: Refunds are issued on a case-by-case basis for products with confirmed manufacturing defects. Refunds will be issued in the original payment method used for the order.
