Effective Date: 13 May 2025
1. Introduction
Pawsome Beads Boutique Ltd (16146349) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Data Controller: Pawsome Beads Boutique
Address: 297 Highview, Vigo, Kent, DA13 0UY
Email: [email protected]
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.
3. What Personal Data We Collect
We may collect and process the following personal data:
- Identity Data: Name, username, or similar identifier.
- Contact Data: Billing address, delivery address, email address, and telephone numbers.
- Financial Data: Payment card details (processed securely via our payment providers).
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
4. How We Collect Your Personal Data
We use different methods to collect data from and about you, including:
- Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
- purchase our products;
- create an account on our website;
- subscribe to our newsletter;
- request marketing to be sent to you;
- enter a competition, promotion, or survey; or
- give us feedback or contact us.
- Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.
- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as analytics providers (e.g., Google), advertising networks, and search information providers.
5. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To fulfill orders: Processing and delivering your orders, including managing payments, fees, and charges.
- To manage our relationship with you: Notifying you about changes to our terms or privacy policy, asking you to leave a review or take a survey.
- To administer and protect our business and website: Including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
- To deliver relevant website content and advertisements to you: And measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics: To improve our website, products/services, marketing, customer relationships, and experiences.
- To make suggestions and recommendations to you: About goods or services that may be of interest to you.
6. Legal Bases for Processing
Under the UK GDPR, we rely on the following lawful bases for processing your personal data:
- Contractual necessity: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal obligation: Processing necessary for compliance with a legal obligation.
- Legitimate interests: Processing necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.
- Consent: Processing based on your consent, which you can withdraw at any time.
7. Sharing Your Personal Data
We may share your personal data with the following third parties:
- Service providers: Such as payment processors (e.g., PayPal, Stripe), delivery companies, and IT support providers.
- Professional advisers: Including lawyers, accountants, bankers, auditors, and insurers.
- Regulators and other authorities: Who require reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
8. International Transfers
Some of our external third parties may be based outside the UK, so their processing of your personal data will involve a transfer of data outside the UK.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
- Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
9. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
10. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.
11. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
- Right to access: You have the right to request copies of your personal data.
- Right to rectification: You have the right to request correction of any inaccurate or incomplete data.
- Right to erasure: You have the right to request deletion of your personal data.
- Right to restrict processing: You have the right to request restriction of processing your personal data.
- Right to object to processing: You have the right to object to our processing of your personal data.
- Right to data portability: You have the right to request transfer of your personal data to you or to a third party.
- Right to withdraw consent: Where we are relying on consent to process your personal data, you have the right to withdraw that consent at any time.
If you wish to exercise any of the rights set out above, please contact us using the contact details provided.
12. Cookies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
14. Complaints
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details provided above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
